We really hope you love your Rothlú jewellery! However, if for any reason you are not completely satisfied with your purchase, please contact us within 7 days of receiving your order and we'll be happy to exchange items/refund you - the exception being that there is no return/exchange on final sale merchandise. Returns will be processed within 3 to 5 business days of receipt of your item(s). You will receive an email notification once your return is processed. Please note that payment processing is beyond our control and it may take up to 3-5 additional business days for the funds to be credited to your account. Please see our full Return Policy in the Main Menu.